For too many Irish fans the experience of buying event tickets is a nightmare with dynamic pricing, unfair resale and extortionate pricing for "VIP" seating. Ticketmaster and a small number of promoters control almost every major event in this country. They set the prices and answer to nobody.
When tickets were physical you owned what you paid for. Now with digital tickets that ownership is gone. They have your money and they just don't care any more. When you can't attend an event you are left with nothing. No recourse, no refund and no right to resell.
Ireland has some of the toughest anti-touting laws in Europe but in practise we have no say in what we can to do with the tickets we buy. The lack of competition allows promoters to charge whatever fee they want and to stop resale on whim.